Privacy Policy

Privacy Policy – Hydro Mood

Welcome to Hydro Mood. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website https://www.hydromood.shop.

1. Who We Are

Hydro Mood is a UAE-based online store offering premium wellness, hydration, and lifestyle products designed to elevate your everyday experience.

Contact Information:

2. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Your name, phone number, and delivery address

  • Order Details: Items purchased, shipping preferences, transaction history

  • Device Information: IP address, browser type, and browsing behavior via cookies

  • Payment Information: Processed securely through third-party payment providers. We do not store your credit card details.

3. How We Use Your Information

We use the data we collect to:

  • Fulfill and deliver your orders

  • Enhance your shopping experience on our website

  • Communicate order updates and shipping information

  • Prevent fraud and improve site security

  • Meet regulatory requirements applicable in the UAE and GCC region

4. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared only with:

  • Logistics Partners: For order delivery purposes

  • Payment Processors: To securely complete transactions

  • Authorities: If legally required (e.g., for fraud prevention or regulatory compliance)

We ensure all third-party providers follow strict data protection guidelines.

5. Data Security

We use industry-standard security measures including SSL encryption to protect your data. While no system is entirely foolproof, we take all reasonable steps to ensure your personal information remains safe from unauthorized access or misuse.

6. Your Rights

As a valued customer, you have the right to:

  • Access the personal data we hold about you

  • Update or Delete your personal information

  • Withdraw Consent to marketing emails or WhatsApp messages

To make any such requests, please contact us at:
📞 +92 370 2582416
📧 hydromood2@gmail.com

7. Cookies

We use cookies to personalize your browsing experience and understand website traffic. Cookies help us:

  • Analyze how users navigate the site

  • Improve functionality and product offerings

You can disable cookies through your browser settings, though it may impact your experience on our website.

8. Third-Party Services

We may work with trusted third parties such as delivery companies and payment gateways. Each of these has its own privacy policy. We recommend reviewing their policies directly for more information.

9. Policy Updates

Hydro Mood may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be available on this page, with the effective date noted.

10. Contact Us

For any privacy-related questions or concerns, feel free to reach out: