Terms Of Services

Terms of Service – Hydro Mood

Welcome to Hydro Mood. By accessing our website or placing an order through www.hydromood.shop, you agree to the following terms and conditions. Please read these Terms of Service carefully before using our platform.

1. General Information

This website is owned and operated by Hydro Mood, based in the United Arab Emirates.

Contact Details:
📞 WhatsApp: +92 370 2582416
📧 Email: hydromood2@gmail.com
🌐 Website: www.hydromood.shop

These terms apply to all users, including customers, browsers, vendors, and contributors.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or using under parental/guardian supervision

  • You are legally capable of entering a binding contract

  • You agree to provide accurate, complete, and up-to-date information during checkout

3. Products & Pricing

  • All product descriptions, images, and details are for illustrative purposes and may vary slightly due to lighting, screen display, or supplier updates

  • Prices are listed in AED (United Arab Emirates Dirham)

  • We reserve the right to change prices or correct errors at any time without notice

  • In case of pricing errors, Hydro Mood may cancel or refuse the order

4. Order Acceptance

  • Once you place an order, you will receive a confirmation email or WhatsApp message

  • Hydro Mood reserves the right to cancel or reject any order at its discretion, including but not limited to issues related to:

    • Pricing errors

    • Stock unavailability

    • Fraud suspicion or incomplete information

5. Shipping & Delivery

Shipping timelines and procedures are outlined in our Shipping Policy.

  • We aim to deliver within the estimated timeframes

  • Unexpected delays due to customs, weather, or courier issues may occur

  • Hydro Mood is not liable for any losses caused by such delays

6. Returns & Refunds

Please refer to our full Return & Refund Policy for details.

  • Returns are only accepted in specific cases (e.g., damaged or incorrect item)

  • All return requests must be made within 24–48 hours of delivery

  • Refunds are subject to inspection and approval

7. User Responsibilities

By using our site, you agree not to:

  • Engage in any illegal or unauthorized activity

  • Upload or transmit viruses, malware, or any harmful code

  • Copy, reproduce, sell, or exploit any part of the website or its content without written permission

8. Intellectual Property

All content on www.hydromood.shop — including logos, product images, branding, and text — is the intellectual property of Hydro Mood or its licensed partners.

  • No content may be copied, reused, or republished without written consent

9. Third-Party Links

Our website may include links to external websites or services. Hydro Mood is not responsible for the content, policies, or practices of third-party sites.

10. Limitation of Liability

Hydro Mood shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses due to courier delays or third-party service issues

  • Misuse or mishandling of products after delivery

11. Modifications to Terms

Hydro Mood may update these Terms of Service at any time. Any changes will be posted on this page. By continuing to use the website, you agree to the most recent version.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved in the appropriate courts within the UAE jurisdiction.

13. Contact Us

For any questions or concerns regarding these Terms, please contact:

📞 WhatsApp: +92 370 2582416
📧 Email: hydromood2@gmail.com
🌐 Website: www.hydromood.shop